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Order with us and collect
Click & Collect
Orders placed before 1p.m. will be available for collection from 8:30a.m. the following day.
Our shop at 177-179 Plumstead Road, Norwich NR1 4AB
When you collect, please show us the proof of purchase email you received when you placed your order. You can show us this on your mobile phone or other device, or you can print out the receipt email confirming your order and bring that with you.
If for some reason there is an item that you have ordered and it is out of stock we will notify you as soon as possible and arrange to either swap the item for a similar alternative or offer you a refund on the item.
Due to the nature of the fresh produce we sell, naturally we cannot keep your order indefinitely. So please collect your order within 48 hours of the time of collection. After that we cannot guarantee your order will be kept, and no refunds will be given.
Wednesday-Saturday 11am-3pm
Deliveries
Free Local Delivery Within Norwich
We deliver to home or work addresses within the Norwich and greater Norwich. You will need to be there to receive your order or have someone available to receive it such as a friend, work colleague or neighbour. We deliver to Norwich and the greater Norwich area with the exception of some areas of west Norwich due to time constraints. For qualifying areas please enter your postcode in the checkout to find if you qualify for delivery.
Out of stock items
If, for some reason, an item you have ordered is out of stock, we will notify you as soon as possible and arrange to either swap the item for something similar or offer you a refund for the unavailable product.
All consignments are made to order and vacuum packed or in over wrapped trays to ensure that goods arrive in acceptable hygienic state. 95% of our products* are provided fresh with a “use by” or “best before” date so that you have the choice of eating some of your order over the next couple of days with no hassle, or you can pop it straight into the freezer for a later date.
*Some ready meals and pies are sold frozen. In the event of them defrosting in transit, please do not re-freeze but use within 2 days.